Pro X bought the apartments we lived in after only living there for around 6 months. My husband and I lived there around 3 years. Anytime something was broken they fixed it in a timely manner. I bought a home and just moved out, it took less than a week to get my deposit back from them. We left the house move in ready, and they gave me my full deposit back. They emailed me a packet of what to have cleaned to get my deposit back which helped a lot! Their receptionist was always very nice and patient, she always was so nice to me when I called. I had a good experience with them, soooo much better than my previous landlord. I heard negatives about Pro X, but in 3 years I never had a bad experience with them, I highly recommend them. I lived there for 3 years. I didn't have pets. Non-smokers. I used their list on how to get deposit back and made sure all of it was done. I hope all of this helps! Clean your place, don't leave it trashed, and use the packet they give you on how to clean your apartment and you will be fine!